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Getting to appointments

Rides to medical appointments

If you have Medicaid and no other way to get to medical care, your state must make sure you can get a ride to covered appointments. Veterans in VA health care may be paid back for travel, and local Area Agencies on Aging fund ride programs for older adults. Medicare itself pays for ambulance rides only in limited cases.

Checked

Rules set by the Centers for Medicare & Medicaid Services
An older woman and her grown daughter go through a folder of papers at the kitchen table

Who may qualify

Who may qualify for Rides to medical appointments
Medicaid ridesYou have Medicaid and no other way to get to Medicaid-covered care

Source: Centers for Medicare & Medicaid Services (source 2)

VA travel payYou're a veteran going to VA care or VA-approved community care, and you have a VA disability rating of 30% or more, are treated for a service-connected condition, get a VA pension, have income below the VA pension limit, or can't afford the trip

Source: U.S. Department of Veterans Affairs (source 4)

If you have Medicare and full MedicaidYour state must still arrange a ride to Medicaid-covered care when Medicare pays first

Source: Centers for Medicare & Medicaid Services (source 2)

Medicare ambulance ridesOnly when traveling any other way could endanger your health and you need care at a hospital, skilled nursing facility or similar place

Source: Medicare.gov (source 5)

What you may get

What Rides to medical appointments pays
What a Medicaid ride looks likeThe least costly ride that suits your needs, such as a bus or train pass or a specially equipped vehicle, to the nearest qualified provider

Source: Centers for Medicare & Medicaid Services (source 2)

VA mileage pay41.5 cents a mile for approved health-related travel

Source: U.S. Department of Veterans Affairs (source 3)

VA travel deductible$3 each way, up to $18 a month; after that VA pays the full approved cost for the rest of the month

Source: U.S. Department of Veterans Affairs (source 3)

Area Agency on Aging ridesOlder Americans Act money funds rides to doctors, pharmacies, grocery stores, senior centers and meal sites; each local agency decides what it offers

Source: Administration for Community Living (source 6)

What you pay for a covered Medicare ambulance ride20% of the Medicare-approved amount, after the Part B deductible

Source: Medicare.gov (source 5)

Dates, renewals and waiting lists

Dates and renewals
Filing a VA travel claimWithin 30 days of the appointment. Later claims are usually denied.

Source: U.S. Department of Veterans Affairs (source 4)

Good to know

  • Each state runs its own Medicaid ride program within federal rules, so how you book a ride depends on your state.
  • Medicaid first expects you to use free rides you have, such as from family or friends.
  • If you have both Medicare and Medicaid, your state may also cover rides to the pharmacy for Part D drugs, but it doesn't have to.
  • Veterans can file VA travel claims online. Taxi, bus and other fares, and meals or lodging, need approval from your VA facility first.
  • Area Agencies on Aging decide locally which services to fund, so ride programs differ from place to place.
  • The Eldercare Locator, 1-800-677-1116, connects older adults and their families to services near them, including local Area Agencies on Aging.

Sources: Medicaid.gov (Centers for Medicare & Medicaid Services) (source 1), Centers for Medicare & Medicaid Services (source 2), U.S. Department of Veterans Affairs (source 4), Administration for Community Living (source 6)

What people get wrong

  • MythMedicare pays for rides to the doctor.

    Usually not. Medicare covers ambulance rides only when traveling any other way could endanger your health.

  • MythMedicaid only pays for emergency ambulances.

    Not true. Medicaid must also make sure you can get to non-emergency covered care if you have no other way to get there.

  • MythVA travel pay is only for veterans with a high disability rating.

    Not true. You may also qualify if you get a VA pension, have income below the VA pension limit, or can't afford the trip.

Sources

  1. Medicaid.gov (Centers for Medicare & Medicaid Services), Assurance of Transportation (official government site). Checked Oct 28, 2026.
  2. Centers for Medicare & Medicaid Services, Assurance of Transportation: A Medicaid Transportation Coverage Guide (SMD 23-006) (official government site). Checked Oct 28, 2026.
  3. U.S. Department of Veterans Affairs, Reimbursed VA travel expenses and mileage rate (official government site). Checked Oct 28, 2026.
  4. U.S. Department of Veterans Affairs, File and manage travel reimbursement claims (official government site). Checked Oct 28, 2026.
  5. Medicare.gov, Ambulance services (official government site). Checked Oct 28, 2026.
  6. Administration for Community Living, Senior Centers and Supportive Services for Older Adults (official government site). Checked Oct 28, 2026.
  7. Administration for Community Living, Eldercare Locator (official government site). Checked Oct 28, 2026.

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