Free Medicare counseling

Senior Health Insurance Information Program (SHIIP): free Medicare counseling in Arkansas

Arkansas's Senior Health Insurance Information Program, called SHIIP, gives free one-on-one Medicare counseling. The Arkansas Insurance Department runs it with trained partners around the state.

Checked Oct 28, 2026

From the Arkansas Insurance Department

An older man talks on the phone at his kitchen table, taking notes on a yellow pad

Counselors help by phone or in person.

How to apply in Arkansas

By phone: 501-371-2782
In person: Use the Find a SHIIP Partner search on the Arkansas Insurance Department website to find a counselor near you. Counselors help by phone or in person.
Who runs it: Arkansas Insurance Department (official government site)

Who may qualify in Arkansas

Who may qualify for Senior Health Insurance Information Program (SHIIP)
Who may get help	Anyone with Medicare, and their family and caregivers

Source: Administration for Community Living (source 3)

Good to know

There is no cost to use SHIP services.
The Insurance Department's contact page lists 800-224-6330 as the SHIIP TTY line.
The SHIP National Technical Assistance Center lists this program as the state's SHIP.

Sources: Arkansas Insurance Department (source 1), SHIP National Technical Assistance Center (source 5)

Free help

Free help with this in Arkansas

Senior Health Insurance Information Program (SHIIP)
Free, unbiased Medicare counseling in Arkansas. Trained counselors go through your costs and choices with you, and they don't sell plans.
501-371-2782
Arkansas Insurance Department website (official government site)
Division of Aging, Adult, and Behavioral Health Services
Your local Area Agency on Aging can help with meals, rides, help at home, caregiver support and applying for benefits.
1-800-677-1116
Arkansas Department of Human Services, Division of Aging, Adult, and Behavioral Health Services website (official government site)

More help in Arkansas

Free Medicare counseling in another state

Sources

Arkansas Insurance Department, Senior Health Insurance Information Program (SHIIP) (official government site). Checked Oct 28, 2026.
Arkansas Insurance Department, Contact AID (official government site). Checked Oct 28, 2026.
Administration for Community Living, State Health Insurance Assistance Program (SHIP) (official government site). Checked Oct 28, 2026.
SHIP National Technical Assistance Center, About SHIPs. Checked Oct 28, 2026.
SHIP National Technical Assistance Center, Arkansas SHIP. Checked Oct 28, 2026.

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