Serving Health Insurance Needs of Elders (SHINE)
Free, unbiased Medicare counseling in Florida. Trained counselors go through your costs and choices with you, and they don't sell plans.
Free Medicare counseling
Serving Health Insurance Needs of Elders (SHINE): free Medicare counseling in Florida
Florida's Serving Health Insurance Needs of Elders program, called SHINE, gives free, unbiased and confidential Medicare help.
The Florida Department of Elder Affairs and your local Area Agency on Aging offer it. You can call 1-800-96-ELDER or look up counseling sites and events on the SHINE website.
How to apply in Florida
- By phone
- 1-800-963-5337
- In person
- SHINE volunteers give counseling in person or over the phone. The SHINE website lists counseling sites and enrollment events near you.
- Who runs it
- Florida Department of Elder Affairs
Who may qualify in Florida
| Who may get help | Anyone with Medicare, and their family and caregivers |
|---|
Good to know
- There is no cost to use SHIP services.
- The SHIP National Technical Assistance Center lists this program as the state's SHIP.
Sources: Florida Department of Elder Affairs (source 1), SHIP National Technical Assistance Center (source 4)
Free help
Free help with this in Florida
Florida Department of Elder Affairs
Your local Area Agency on Aging can help with meals, rides, help at home, caregiver support and applying for benefits.
More help in Florida
Free Medicare counseling in another state
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Sources
- Florida Department of Elder Affairs, Serving Health Insurance Needs of Elders (SHINE) (official government site). Checked Oct 28, 2026.
- Administration for Community Living, State Health Insurance Assistance Program (SHIP) (official government site). Checked Oct 28, 2026.
- SHIP National Technical Assistance Center, About SHIPs. Checked Oct 28, 2026.
- SHIP National Technical Assistance Center, Florida SHIP. Checked Oct 28, 2026.
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