Health Information, Counseling and Advocacy Program (HICAP)
Free, unbiased Medicare counseling in Texas. Trained counselors go through your costs and choices with you, and they don't sell plans.
Free Medicare counseling
Health Information, Counseling and Advocacy Program (HICAP): free Medicare counseling in Texas
Texas's Health Information, Counseling and Advocacy Program, called HICAP, offers free Medicare counseling through the Texas Medicare Help Line.
The Texas Health and Human Services Commission runs it with the Texas Legal Services Center and the Area Agencies on Aging. Call the toll-free number to reach a counselor.
How to apply in Texas
- By phone
- 1-800-252-9240
- In person
- Use the Your Texas Benefits office finder to find an office near you. Or call the Texas Medicare Help Line.
Who may qualify in Texas
| Who may get help | Anyone with Medicare, and their family and caregivers |
|---|
Good to know
- There is no cost to use SHIP services.
- The state page names the program the Texas Health Information, Counseling and Advocacy Program and does not use the letters HICAP. shiphelp.org does.
- The SHIP National Technical Assistance Center lists this program as the state's SHIP.
Sources: Texas Health and Human Services Commission (source 1), SHIP National Technical Assistance Center (source 4)
Free help
Free help with this in Texas
Texas Health and Human Services Commission (HHSC)
Your local Area Agency on Aging can help with meals, rides, help at home, caregiver support and applying for benefits.
More help in Texas
Free Medicare counseling in another state
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Sources
- Texas Health and Human Services Commission, Medicare (official government site). Checked Oct 28, 2026.
- Administration for Community Living, State Health Insurance Assistance Program (SHIP) (official government site). Checked Oct 28, 2026.
- SHIP National Technical Assistance Center, About SHIPs. Checked Oct 28, 2026.
- SHIP National Technical Assistance Center, Texas SHIP. Checked Oct 28, 2026.
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