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Free Medicare counseling

Senior Health Insurance Benefits Assistance (SHIBA): free Medicare counseling in Oregon

Oregon's Senior Health Insurance Benefits Assistance program, called SHIBA, uses trained counselors to give local, confidential one-on-one Medicare help.

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From the Oregon Department of Human Services
An older man talks on the phone at his kitchen table, taking notes on a yellow pad

The Oregon Department of Human Services runs it. Call the toll-free number, send the contact form, or find a counselor near you on the SHIBA website.

How to apply in Oregon

In person
Use the Medicare help near you tool on the SHIBA website to find a local counselor. The site also lists Medicare classes. The TTY relay number is 711.

Applying is free. Nobody should charge you to apply.

Apply on the official site

Who may qualify in Oregon

Who may qualify for Senior Health Insurance Benefits Assistance (SHIBA)
Who may get helpAnyone with Medicare, and their family and caregivers

Source: Administration for Community Living (source 2)

Good to know

  • There is no cost to use SHIP services.
  • The SHIP National Technical Assistance Center lists this program as the state's SHIP.

Source: SHIP National Technical Assistance Center (source 3)

Free help

Free help with this in Oregon

More help in Oregon

Free Medicare counseling in another state

Sources

  1. Oregon Department of Human Services, Senior Health Insurance Benefits Assistance (SHIBA) (official government site). Checked Oct 28, 2026.
  2. Administration for Community Living, State Health Insurance Assistance Program (SHIP) (official government site). Checked Oct 28, 2026.
  3. SHIP National Technical Assistance Center, About SHIPs. Checked Oct 28, 2026.
  4. SHIP National Technical Assistance Center, Oregon SHIP. Checked Oct 28, 2026.

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