Free Medicare counseling

Seniors' Health Insurance Information Program (SHIIP): free Medicare counseling in North Carolina

North Carolina's Seniors' Health Insurance Information Program, called SHIIP, gives free, unbiased Medicare information and counseling.

Checked Oct 28, 2026

From the North Carolina Department of Insurance

The North Carolina Department of Insurance runs it, with counselors in every county. Call the toll-free number to reach one.

How to apply in North Carolina

By phone: 1-855-408-1212
In person: SHIIP has counselors in every county. Find yours by county on the North Carolina Department of Insurance website.
Who runs it: North Carolina Department of Insurance (official government site)

Who may qualify for Seniors' Health Insurance Information Program (SHIIP)
Who may get help	Anyone with Medicare, and their family and caregivers

There is no cost to use SHIP services.
The SHIP National Technical Assistance Center lists this program as the state's SHIP.

Free help

Seniors' Health Insurance Information Program (SHIIP)
Free, unbiased Medicare counseling in North Carolina. Trained counselors go through your costs and choices with you, and they don't sell plans.
1-855-408-1212
North Carolina Department of Insurance website (official government site)

Free Medicare counseling in another state

North Carolina Department of Insurance, Medicare and Seniors' Health Insurance Information Program (SHIIP) (official government site). Checked Oct 28, 2026.
Administration for Community Living, State Health Insurance Assistance Program (SHIP) (official government site). Checked Oct 28, 2026.
SHIP National Technical Assistance Center, About SHIPs. Checked Oct 28, 2026.
SHIP National Technical Assistance Center, North Carolina SHIP. Checked Oct 28, 2026.

Report an error on this page

Email address

First name (optional)

So we can say hello. That's all we use it for, and there's no timeshare pitch.

Your state (optional)

For updates about programs in your state.