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Utilities and phone
Energy Assistance Program (EAP) (LIHEAP) in Nevada
Nevada's Energy Assistance Program (EAP) pays a once-a-year credit on your heating and electric bills, with a minimum of $360.
It is paid for by federal LIHEAP money and a state fee on utility bills, and applications are taken all year, July 1 to June 30, until the money runs out. The state's Division of Social Services runs it from offices in Carson City and Las Vegas.
How to apply in Nevada
- By phone
- 1-800-992-0900
- In person
- Drop off the paper application at the Energy Assistance Program office in Carson City (2527 N. Carson St., #260) or Las Vegas (3330 E. Flamingo Rd., #55), at any DSS office, or at an intake site such as a county social services office or senior center. Intake sites will help you fill it out and send it in.
- By mail
- Mail or fax it to either Energy Assistance Program office, or email it to energyassistance@dss.nv.gov.
Who may qualify in Nevada
| Gross income limit, one person (FY 2027 program year, July 1, 2026 to June 30, 2027) | $1,995 a month for one person (150% of the federal poverty level) |
|---|---|
| Gross income limit, two people (FY 2027 program year) | $2,705 a month for two people (150% of the federal poverty level) |
| Who pays the bill | Your household must pay at least part of its heating or cooling costs, to a utility, fuel dealer or landlord |
| Over the income limit with medical bills | If someone has a chronic or long-term illness, out-of-pocket medical costs may be subtracted from income, so you may still qualify |
What you may get
| Yearly benefit (fixed annual credit) | At least $360 a year, paid to your energy company as a credit on your bill |
|---|---|
| Fast-Track (crisis) help | Faster processing, within 18 or 48 hours once paperwork is in, if your energy is about to be shut off and your income dropped by at least 15% in the last 2 to 5 months |
| Past-due bill help | Help bringing past-due heating or cooling bills current, once every five years when funding allows |
Dates, renewals and waiting lists
| When to apply (FY 2027 program year) | All year, July 1, 2026 to June 30, 2027, until funding runs out. The one benefit covers both heating and cooling. |
|---|---|
| Priority for older adults | When applications pile up, the state processes households with someone elderly, disabled or under 6 first |
| Reapplying | Past recipients can reapply about 11 months after their last benefit. The state mails a reminder, and older or disabled recipients get a simpler renewal form. |
How Nevada is different
Where Nevada's rules differ from the federal rules for LIHEAP heating and cooling help.
- A state fund, paid for by Nevada's Universal Energy Charge on utility bills, adds to federal LIHEAP money.
- One yearly benefit covers both heating and cooling, and applications are taken all year.
- People with chronic illness can subtract out-of-pocket medical costs to get under the income limit.
- Applications from households with older, disabled or very young members are processed first when volume is high.
Good to know
- For questions, call 775-684-0730 in Reno and Carson City, 702-486-1404 in Las Vegas, or 1-800-992-0900 toll free.
- Applications are handled in the order received; the state aims to decide within 30 days.
Free help
Free help with this in Nevada
Aging and Disability Services Division (ADSD)
Your local Area Agency on Aging can help with meals, rides, help at home, caregiver support and applying for benefits.
More help in Nevada
Help with heating and cooling bills in another state
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Sources
- Nevada Division of Social Services, Energy Assistance Program (official government site). Checked Oct 28, 2026.
- Nevada Division of Social Services, Energy Assistance Program: Eligibility Criteria (FY 2027) (official government site). Checked Oct 28, 2026.
- Nevada Division of Social Services, Energy Assistance Program: Specialized Programs (official government site). Checked Oct 28, 2026.
- Nevada Division of Social Services, Energy Assistance Program: Apply (official government site). Checked Oct 28, 2026.
- Nevada Division of Social Services, Energy Assistance Program Application, Form 2824-EL (08/26) (official government site). Checked Oct 28, 2026.
- Nevada Division of Social Services, Energy Assistance Program Manual (Aug. 2026) (official government site). Checked Oct 28, 2026.
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